Stress experienced during the pandemic may reveal that old models of customer management, culture, supply chain, operations and human capital are ripe for innovation.
The current downturn hasn't been kind to the cannabis industry. Many expect it to be the end of many small businesses, while larger players acquire upstarts for cheap.
In this Executive Summary letter, ACG President and CEO Tom Bohn describes the ACG Member Summit and how the organization will continue to adapt in the future.