This week’s episode features a discussion about negotiation with Chris Voss, the FBI’s former lead international hostage negotiator and CEO of The Black Swan Group, which advises Fortune 500 companies on performing complex negotiations.
He addressed the key elements that all negotiations share, from a middle-market M&A transaction to a high-stakes hostage crisis. He also suggested strategies for setting up a negotiation for success, red flags to watch for, and the best way to relay bad news. Plus, he shared real-world anecdotes from his time in the FBI.
To learn more about the topic, pick up Voss’ book, “Never Split the Difference: Negotiating as if Your Life Depended on It,” or subscribe to The Black Swan Group’s newsletter, “The Negotiation Edge.” Sign up for the free newsletter by texting “fbiempathy” to 22828 or subscribe on the firm’s website.